You’re getting ready to go on a big trip and you realize the last thing you want is your American Express card to get shut down because you’re traveling abroad and they flag it for fraud. If you’re trying to figure out how to fix this situation, you’re in the right place.
Here are 3 things you should know about setting up an American Express Travel Notification.
1 (and Probably Most Important): You Don’t Need To
American Express is the leader in this category. While no one is actually sure how they do this, Amex can tell when you’re traveling out of the country.
Obviously, if you buy a plane ticket or hotel stay on their card, we can assume the company will infer that we are going on a trip, but somehow even when we make travel purchases with other cards, Amex can still tell.
They’re actually so advanced in this category that they are confident enough not to even have an option to leave a travel notice unlike Chase.
American Express believes that their “fraud detection capabilities” are able to handle fraud without these notifications.
2: Verify Your Info
Now even though you don’t have to set anything up, you should check to make sure the info you have is correct under your account just in case.
Sign into your account at AmericanExpress.com and press the account services button on the tabs list on the top of the screen.
From there, scroll down until you see the personal details section and it will have the “view and edit phone numbers” option right there.
Just verify the numbers are correct. This is important because Amex still might try to contact you if something does go wrong.
3. Download the App
If you don’t have it already, you should download the Amex app onto your phone. Just in case something does go wrong, Amex will send you a push notification if they suspect fraudulent activity.
With this push notification, you will be able to let American Express know if it’s you making purchases in the country you are traveling in or you can tell them it’s not you and they’ll freeze your account for your safety.
This can allow you to fix the problem almost immediately with no damage done so it can really help out the situation.
To Wrap It Up
Amex definitely is raising the bar on travel notifications. Because of their technology, they are able to predict us traveling even if we don’t use their cards to purchase the travel.
There is the topic on if this is something you wish companies wouldn’t know. If American Express knows this about us, do other companies?
Do you think that this is a good thing for banks to know or do you think they shouldn’t have this kind of data?
Personally, I wish all banks were as advanced as Amex in this regard and I understand that this data helps us out.
Either way, let me know down below what you think?
Also, make sure to check out our Ultimate Guide to Travel Hacking if you haven’t and learn some new ways that you can use those Amex cards abroad by traveling for free or very cheap.
If you know someone traveling and want to help them out, share this post with them because they’re probably concerned about this. Thank you!